Privacy Policy

Last updated September 2024

Solura.ai ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.Information We CollectWe may collect and process the following information:

  • Personal information you provide when using our services, such as your name, email address, and contact details
  • Information about your use of our website, including IP address, browser type, and operating system
  • Any other information you choose to provide to us

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services
  • To communicate with you about our products and services
  • To respond to your inquiries and support requests
  • To analyze and improve our website performance and user experience
  • To comply with legal obligations

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request erasure of your personal data
  • Object to or restrict the processing of your data
  • Data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:Email: privacy@solura.aiAddress: [Insert Solura.ai's physical address]

Complaints

If you are unsatisfied with our response to a privacy-related matter, you have the right to make a complaint to the Information Commissioner's Office (ICO). You can contact the ICO at:

Information Commissioner's Office

Wycliffe HouseWater Lane

WilmslowCheshire

SK9 5AF

Tel: 0303 123 1113

Website: https://ico.org.uk/concerns/Last updated: [Insert current date]